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Browsing All Posts filed under »customer service«

What I did in my summer holidays

September 26, 2012

A metaphor for the type of companies people do business with

Currys check-in checked out

June 6, 2012

My Quidco 20% off would save me a whopping £7. Woohoo.

Kafka Cab – feeding the sat-nav

April 4, 2012

My rant relates to one minicab company which uses sat-navs extensively

Cheaper prices for the social media savvy?

March 8, 2012

Trendy New Yorkers suggesting what the rest of us might buy?

Scaling customer support over Twitter – even for my friends

January 13, 2012

Small world and all that.

A (dis) loyalty programme lesson

October 23, 2011

It’s not that the emails themselves get worse... It’s more to do with past treatment.

From Twitter

@cirian75 That comes across in books like Too Big To Fail (him and Alistair Darling). But in the UK it’s as if he caused the whole crash. 3 days ago
@evanoconnell That’s probably the best review they’ll get. 5 days ago
@brianklaas Outstanding. Had never heard about this. 2 weeks ago
Hey @JustEatUK well done on delivering hot drinks. Salvaging what we can. https://t.co/8NGVAWzY8h 3 weeks ago
@eparody @elonmusk Cometh the hour, cometh the man. 3 weeks ago

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