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Browsing All Posts filed under »customer service«

What I did in my summer holidays

September 26, 2012

A metaphor for the type of companies people do business with

Currys check-in checked out

June 6, 2012

My Quidco 20% off would save me a whopping £7. Woohoo.

Kafka Cab – feeding the sat-nav

April 4, 2012

My rant relates to one minicab company which uses sat-navs extensively

Cheaper prices for the social media savvy?

March 8, 2012

Trendy New Yorkers suggesting what the rest of us might buy?

Scaling customer support over Twitter – even for my friends

January 13, 2012

Small world and all that.

A (dis) loyalty programme lesson

October 23, 2011

It’s not that the emails themselves get worse... It’s more to do with past treatment.

From Twitter

Oh my. twitter.com/ColContent/sta… 4 days ago
@FloydTweet He’s saying there’s some kind of conspiracy theory? 1 week ago
RT @BBCRosAtkins: 1/45 (yes, 45…). Last week, I gave a speech at the Society of Editors. There's been some interest in it so, if you'll ind… 1 week ago
RT @Pandamoanimum: David Bowie as drills. A thread. https://t.co/3UcGOWgl2T 2 weeks ago
I realise it’s been said BUT: ‘I no longer want to receive these emails’ is not a reason for not wanting to receive emails. Thank you. 2 weeks ago

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